MIS Transportation

"Whichever direction you’re headed, we care about getting you there."



Our Promise…


The safety and health of our employees and customers is this company’s most important business
consideration. We don’t just say that we believe in Safety, we live by it. Safety is built into our core technology platform to minimize human errors. Being parents ourselves, we know that there is nothing more important than the safety of our family.

The company pledges to do the following:


● Strive to achieve the goal of zero accidents and injuries.
● Provide mechanical and physical safeguards wherever they are necessary.
● Conduct routine safety and health inspections to find and eliminate unsafe working conditions, control
health hazards, and comply with all applicable NDOT, NTA and DMV safety and health requirements.
● Train all employees for safe work practices and procedures.
● Provide employees with necessary personal protective equipment and train them to use and care for it
● Enforce company safety and health rules and require employees to follow the rules as a condition of
● All trips are monitored by M.I.S Transportation. All our vehicles are equipped with a GPS tracking
system, enabling us to know their location at any given time.
● All the vans are maintained and cleaned regularly
● The vehicles are equipped with seat belts which are worn at all times. Booster and car seats are used
according to state law.

In order to transport a passenger, the driver must:
● Have a valid, non-commercial driver’s license
● Be at least 18 years old, or at least 21 to drive across state lines or carry hazardous materials
● Have a minimum of one to two years of driving experience.
● Have no active suspensions.
● Pass a federal background check(10yrs) pre employment and during employment
● Pass a drug test pre employment and post employment
● Be accident free for the last three years.
● Have received no more than two moving violations in the past three years

General Safety Rules:
● Conduct
○ Horseplay and practical jokes are prohibited. Employees are required to work in an
injury-free manner displaying accepted levels of behavior. Conduct that places the
employee or others at risk, or that threatens or intimidates others, is forbidden.
● Drugs and Alcohol
○ The use and/or possession of illegal drugs or alcohol in company property or on
company time are forbidden.
○ Reporting for work while under the influence of illegal drugs or alcohol is also forbidden.
● Safety on Customer Property:
○ Employees are required to follow all customer safety and security procedures while
doing business on customer property.
○ If your customer does not advise you regarding safety hazards, consider the following:
■ Emergency exit location(s).
■ Keep your eyes on the path you are walking and avoid any tripping/slipping
hazards; while on stairs, maintain three-point contact, hand on rail and feet on
■ Wear shoes that support your feet and are slip-resistant.
■ Avoid clothing that is either constructive or too loose; loose clothing can get
caught in baggage.

When dropping off or picking up customers at a location, employees are required to follow the above
rules, as well as all client rules and procedures, and work in a manner that reflects positively on the
business. Appropriate action will be taken with respect to violation to any of these rules.

Sexual Harassment Policy

M.I.S does not tolerate harassment of employees, clients, passengers, vendors or persons doing
business with us. Any form of harassment related to race, color, sex, religion, national origin, age,
citizenship status, veteran status or handicap is a violation of this policy and will be treated as a
disciplinary matter. For these purposes, the term harassment includes but is not limited to: slurs,
jokes or other verbal, graphic or physical conduct relating to an individual’s race, color, sex, religion or
national origin; sexual advances; requests for sexual favors and other verbal, graphic or physical
conduct of a sexual nature.

Examples of conduct prohibited by this policy include, but are not limited to:

● Unwelcome sexual flirtation, advances or propositions;
● Verbal comments related to an individual’s age, race, gender, color, religion, national origin,
disability or sexual orientation;
● Explicit or degrading verbal comments about another individual or his/her appearance;
● The display of sexually suggestive pictures or objects in any workplace location, including
transmission or display via computer;
● Any sexually offensive or abusive physical conduct;
● The taking of or the refusal to take any personnel action based on an employee’s submission
to, or referral of, sexual overtures;
● Displaying cartoons or telling jokes that relate to an individual’s age, race, gender, color,
religion, national origin, disability or sexual orientation.

Retaliation of any kind against any person who reports a suspected incident of sexual harassment is
prohibited. Appropriate action will be taken with respect to violation of this policy.

Emergency Equipment/Forms

Every vehicle used to transport passengers and staff should be equipped with a first aid kit and
emergency accessories such as fire extinguisher, reflectors, maps, motion sickness bags, phone
charger, flashlight, blanket, chalk, and container of fresh drinking water. When transporting
passengers a cell phone is required. A rental agreement or vehicle registration, vehicle mileage
sheet, insurance information, vehicle safety maintenance checklist, and this sheet should be in the
vehicle at all times.

Passenger Orientation

Passengers should be instructed in the following safety procedures prior to transporting:

1. Passengers should remain seated at all times with hands and arms inside the vehicle.
2. Seatbelts should be fastened – one person per seatbelt.
3. Noise level should be such as to not distract the driver. There should be no throwing of objects
or other disruptive behavior.
4. Passengers should enter and leave the vehicle under the direction of a staff member and/or
driver. If the vehicle makes an emergency stop, passengers should follow directions of staff
member and/or driver.


Passenger Behavior

In larger vehicles, behavior problems should always be the responsibility of adults or staff members
other than the driver. If the driver is the only staff member available to handle disruptive behavior and
verbal corrections are not successful, he/she should pull off the road in a safe area. Immediate
contact to their supervisor is required to be made via phone for instructions. Appropriate action will be
taken for disruptive behavior with respect to violation of this policy.